Windows logs all important events from blue screens to program installations to the insertion of a USB stick. If you click on “Event Viewer (Local)” on the left, you will get a summary of the important events.
We fold away the unimportant areas at the bottom. We unfold the categories “Critical” and “Errors” so that we can see which errors have appeared recently.
If you double-click on an error category, the individual events are listed. Clicking on one of the events, the error is described below. Are critical events or errors entered here that match the time of the error?
Here you can find information to search for solutions on the Internet:
– important terms from the error description
– source
– event_ID
Bugcheckcode and BugcheckParameter
Depending on the error, you will find the bugcheck code and the four bugcheck parameters (in the example: Error 0xc000000e). Sometimes the codes starting with 0x… are hidden somewhere in the description or in the “Details” tab.
Help page from Microsoft
When searching the Internet for Windows error messages, you will often end up on Microsoft’s help page. There you can often find detailed descriptions or forum entries where Microsoft service employees helped. This is often helpful, because you can hardly get such precise information anywhere else.
When searching, you often first come across general tips (updates Windows and drivers). With a little luck, these will already help. If you look more closely, you can then find tips that are tailored exactly to the problem and are more likely to help you. Especially in forums, you have to skim quite a bit and pick out the comments where you notice that someone knows their stuff.
- 1 - Einleitung, Tools aufrufen über Windows Suchfeld oder Kontextmenü
- 2 - Leistungsüberwachung
- 3 - Ereignisanzeige
- 4 - Gerätemanager, Treiber aktualisieren
- 5 - Taskmanager
- 6 - Aufgabenplanung
- 7 - Datenträgerverwaltung, Festplattenpartitionen überprüfen
- 8 - Behandeln von Kompatibilitätsproblemen alter Programme
- 9 - Energieoptionen, Schnellstart Windows ausschalten
- 10 - Wiederherstellung, abgesicherter Start
- 11 - Systemdateien von Windows überprüfen
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