I had already reported recently that AMD, even without an official statement about the actual causes, has been offering both a return of the graphics card and an RMA with an exchange for a working card for a few days. We can also see the conditions again here in the (already published) first letter from AMD support. Thus, it should take a bit of two weeks for the replacement to be delivered and the return should be at AMD’s own expense without shipping labels. The customer decided to RMA, also on my advice, since the board partner cards also seem to be in rather short supply. The both mails from AMD support are in German, sorry for that.
The answer came quite quickly, but the picture has changed considerably in the meantime. Thus, the announced two weeks or so for replacement has become an unknown deadline because the warehouses are simply empty. Interestingly, the refund is now also offered once again as an alternative, but this time WITH a return label:
The whole thing can only lead to two conclusions: the amount of affected cards is larger than feared and the stocks of the new cards are virtually non-existent and there is hardly any product coming in at the moment. A possible ray of hope for AMD is the loyalty of its customers, most of whom probably did not respond to the retraction but want to continue using a Radeon graphics card. However, all those who are now without a graphics card because they have already sold or given away the old one, or have dared a new build, are pinched.
No matter which of the options you choose, the difference between waiting for the RMA or waiting for alternatives to become available is probably the same on average. NVIDIA should be pleased, even if completely unintentionally. The GeForce RTX 4080 just happens to be the right choice. And what about the officially announced statement? Sitting out is not a solution either.
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