Why the contract manufacturer should have found the error at least
Next, even though it might be a bit too in-depth, I’ve recreated the process of this graphics card production using my information from PC Partner. How to see at the beginning, for example, the IQC. This inspection includes not only boards and components for assembly, but also the completely pre-assembled coolers. Since the manufacturer also has finished boards and a small series is also produced before EVER starting mass production (PVT, Production Validation Test), the manufacturer already has finished boards with which the incoming coolers (random pick) could (and should) have been put through their paces. However, this is exactly what has obviously not been done. Incomprehensible, but unfortunately that’s the way it is. Then it would have been possible to react from the top down. Lack of time and stress? These are not valid arguments, sorry.
However, the real part of the factory failure is delivered by the OQA at the end of production, after the board is finally assembled together with the cooler. In the picture below we see a so-called carousel, which rotates clockwise and which uses special tools to unite the cooler (always at the bottom) with the board. The bolting is still done manually with torque wrenches, but at that time I already had the impression that every specialist has his own, often arbitrary sequence. But I also had various articles on this topic.
Once the card is complete, it is functionally tested. We can already see what went wrong here. All cards are always tested vertically and in open layout. For a defective vapor chamber, something like this is the best biotope to survive undetected and escape into a colorful printed cardboard box. We already know the rest of the story.
Summary and conclusion
I speculate that the current unavailability of replacement cards is also due to an internal “hold”. Pure speculation, but actually only logical. As long as it is not ensured that delivered cards are really error-free, a further distribution of potentially affected cards only makes the problem worse. AMD would be better off pushing the production of the board partners (AIB) and thus working towards market saturation instead of investing even more resources in cosmetically reworking a tricky situation. RMA and rework yes, but new goods first no. At least until clarification has taken place and quality production can also be ensured again.
But I wish that AMD would stay a bit closer to the truth and not completely underestimate the customer or the media. You can also realize active, honest marketing and not just reactively let yourself be driven by the annoyed audience in front of you. That would be my wish for 2023.
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