Important notice for buyers of the new Torrent case from Fractal Design and those who want to become one:
Some users report problems with the integrated fan hub, which causes a short circuit. In most cases, this design problem triggers short-circuit protection in the power supply, which immediately shuts down the computer without causing permanent damage.
Here is the full translated message:
We have an important announcement regarding the torrent case. Some reports of fan hubs damaged during manufacturing, which could cause a short circuit, have led us to revise the design of the board.
We care about the quality of our products and the Nexus 9P Slim Fan Hub included with the Torrent does not meet our standards. Our development team is working tirelessly to design and produce an updated version that fixes these issues as soon as possible.
You can use your Torrent case without the Fan Hub, but given the limited functionality, we are coordinating with our retail partners to provide a smooth refund process if you don’t want to wait for the replacement kit. We have temporarily stopped selling the torrent until the Fan Hub is updated.
Since we have only recently tested and recommended this case, we now advise a little patience and wait for a new revision. In the article about the torrent, this message was added.
According to figures from the manufacturer, only five reports of the problem have been received from customers so far. The fact that they still pull the emergency brake immediately and don’t do anything for a long time like other manufacturers is definitely respectable.