Cheaper Jacob as a self-description?
NorskIT’s response surprised us a little. How much personal displeasure about a possible workload wins here over the self-respect and the minimum principles of successful marketing is downright absurd. We’re cheap, so what do you want from me? Dear “customer support team”: Guidelines apply to everyone and a self-description as cheap Jacob is not really beneficial to the image of a company. To articulate his incomprehension and unwillingness more skilfully, please refer to the relevant reply letter from the competitors.
Off[Ticket#2011022210000102]er via PCs – Important technical questions in advance
Dear customer,
Thank you very much for your email.
For a better understanding, we have left your email in our reply e-mail.
We are a low-cost internet shipper, unfortunately we cannot provide such support.
Please ask if necessary. directly at the manufacturers of the components.
Sincerely
xxxxxx from the NorskIT customer support team.
========================
Computer Components Ltd.
========================
Supple. More self-denial is not really possible. Incidentally, we found some products without ErP compliance on the shop shelves. This ranges from the notorious IT-500 (Inter-Tech) power supply to an extensive range of old motherboards, which miss out on all of conformity and, unfortunately, labelling. We also find it worrying that in the case of Böller power supplies, only PFC advertising is made, but no indication is made as to whether passive or active.
Incidentally, we noticed a small thing on this page:
Norsk-IT is “best online retailer in Germany” in 2006
More than 100,000 consumers took part in the survey organised by the online price comparison service Schottenland.de and the electronics and computer discounter Norsk-IT (slogan “I don’t give out more”) set up the German online trade crown. In addition to the 1. The “King of German Online Commerce” also won place in the overall standings in two categories that contradict each other at first glance:
cheapest prices and best product information.
It is precisely this contradiction that we noticed even after the second and third glances. In addition, a company with the award of a shop whose operating company had already had to file for insolvency in 2008 and which was later continued by »Computer Components GmbH” under the same name advertises here. The business operation was obviously taken over according to the statements of an employee without legal succession, but the award already.
Here should really only buy those who are aware of the characteristics of the articles and who do not shy away from the way through the manufacturer’s pages to check the conformity themselves. The 5-year-old feathers no longer decorate very much, the almost free-taking handling of titles is already somehow grotesque in view of the bare mail facts. Everything used to be better? Agrees. Even the advice.
Rubric | Test |
---|---|
Quality of response | Insufficient |
Knowledge of the guidelines | not verifiable |
Quality of product description / technical data | Deficient |
ErP/EuP – Labelling of articles | Missing |
non-compliant power supplies on offer (without notice) | Yes |
non-compliant motherboards on offer (without notice) | Yes |
Overall verdict | Insufficient |
- 1 - Einführung
- 2 - CE-Zeichenschwindel mit China-Export
- 3 - Praxistest: Katastrophe Office-PC
- 4 - Praxistest: einmal mit und einmal ohne ErP
- 5 - Online-Shops im Test:
- 6 - VV-Computer: Bei Mail Anruf samt Theorie
- 7 - Planet4One: die Pauschal-Kompatiblen
- 8 - CSV-Computer: das gibts doch (gar) nicht
- 9 - NorskIT: Wir sind billig, also nicht willig.
- 10 - Hardwareversand: Wissen ja, aber...
- 11 - Alternate: Kundenkonto statt Auskunft
- 12 - Mindfactory: Schraps hat den Hut verloren
- 13 - PCAnymore: Chef antwortet selbst
- 14 - Atelco: Seltsames Gleichnis und 80+ = Erp?
- 15 - Aussitzer: diese Shops schweigen komplett
- 16 - Mit
- 17 - Fazit: Hersteller Top, Handel Flop und ein Ratschlag von
- 1 - Einführung
- 2 - CE-Zeichenschwindel mit China-Export
- 3 - Praxistest: Katastrophe Office-PC
- 4 - Praxistest: einmal mit und einmal ohne ErP
- 5 - Online-Shops im Test:
- 6 - VV-Computer: Bei Mail Anruf samt Theorie
- 7 - Planet4One: die Pauschal-Kompatiblen
- 8 - CSV-Computer: das gibts doch (gar) nicht
- 9 - NorskIT: Wir sind billig, also nicht willig.
- 10 - Hardwareversand: Wissen ja, aber...
- 11 - Alternate: Kundenkonto statt Auskunft
- 12 - Mindfactory: Schraps hat den Hut verloren
- 13 - PCAnymore: Chef antwortet selbst
- 14 - Atelco: Seltsames Gleichnis und 80+ = Erp?
- 15 - Aussitzer: diese Shops schweigen komplett
- 16 - Mit
- 17 - Fazit: Hersteller Top, Handel Flop und ein Ratschlag von
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