An art figure asks questions
Admittedly, he is already annoying a little, the Hilmar Brenninger. On the one hand, he politely reveals his technical incomprehension, but insists on compliance with the ErP guidelines. He obviously overwhelmed many deplorable support staff, even if our alter ego had also built bridges in the text and thus met the people in demand even further than he could have done according to his supposed state of knowledge. But not one of the people who wrote it noticed. It is not the case that our questions were completely unanswerable, but it is unfortunately like the famous 500 euro question: the lightest things are often most likely to be messed up. A shop should know the guidelines and ensure that the employees also have the necessary level of knowledge. The following letter we sent to randomly selected online shops and wondered about many answers later…
The reader will surely realize that nothing impossible was demanded. Large call centers and third-party service providers are, of course, lagging behind, because a quick rethinking of mash-up of mash-up of women’s ties to technology (or back) is difficult for these deplorable answerrs to create, because many of these agencies serve companies from a wide range of industries in parallel. As a shop, you really should pay attention to who you let answer your questions from. If you need it at all. Unfortunately, these cases were no exception. We gave each shop time to respond within 48 hours. Appropriate, as we found.
- 1 - Einführung
- 2 - CE-Zeichenschwindel mit China-Export
- 3 - Praxistest: Katastrophe Office-PC
- 4 - Praxistest: einmal mit und einmal ohne ErP
- 5 - Online-Shops im Test:
- 6 - VV-Computer: Bei Mail Anruf samt Theorie
- 7 - Planet4One: die Pauschal-Kompatiblen
- 8 - CSV-Computer: das gibts doch (gar) nicht
- 9 - NorskIT: Wir sind billig, also nicht willig.
- 10 - Hardwareversand: Wissen ja, aber...
- 11 - Alternate: Kundenkonto statt Auskunft
- 12 - Mindfactory: Schraps hat den Hut verloren
- 13 - PCAnymore: Chef antwortet selbst
- 14 - Atelco: Seltsames Gleichnis und 80+ = Erp?
- 15 - Aussitzer: diese Shops schweigen komplett
- 16 - Mit
- 17 - Fazit: Hersteller Top, Handel Flop und ein Ratschlag von
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