The formula that is nan
Atelco’s response was received by snail mail 96 hours after request, a whopping 2 days late. Nevertheless, we still want to see it as answered, because a late answer is better than none at all. In the tough competition, one may already ask which online customer has been waiting for a long 4 days with a hasty order? No matter, we read the reading with excitement:
Dear Mr. Brenninger,
Thank you very much for your request. If you select a power supply that has the 80+ certification, this power supply complies with ErP guidelines. When selecting the other components, the choice of motherboard is certainly the decisive criterion. The board must support this mode. For example, the Asus P8P67 would support this option. In the BIOS, you can set how the board should behave when it is down.
On the one hand, of course, it can be set so that the computer can be started via the keyboard, mouse or network, but this assumes that the components are powered (keyboard also lights up when PC shuts down). Depending on the connected components, several watts can then be consumed here.
We can of course carry out the appropriate settings for you on request.
Sincerely
Xxxxx
Your service team of the
ATELCO Computer AG
Aha, an Enermax Pro82+ of the first series on offer. Not even bad in terms of connecting power supply and motherboard. Also the mention of WOL, keyboard and mouse is absolutely correct. But the hammer is almost at the beginning: what does 80+ have to do with ErP? The 80+ certification is older than the ErP policy for stand-by consumption! The shop offers power supplies that have an 80+ certification but are NOT ErP compliant, so the statement is absolutely misleading! Prominent representative is e.g. the Enermax Pro82+ 385 Watt (EPR385AWT), which, unlike its successor (EPR385AWT II), definitely does not meet the guidelines. So we have to attest to this shop unfortunately also an “insufficient”.
It is difficult to order in this shop without your own knowledge of the matter without errors, if you do not buy exactly current top models. The answer also arrived very late. What a pity.
| Rubric | Test |
|---|---|
| Quality of response | only partially correct |
| Knowledge of the guidelines | Insufficient |
| Quality of product description / technical data | Deficient |
| ErP/EuP – Labelling of articles | Missing |
| non-compliant power supplies on offer (without notice) | Yes |
| non-compliant motherboards on offer (without notice) | Yes |
| Overall verdict | Insufficient |
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